Provision Management

Automate support with AI

Take the workload off employee support teams with LLM-powered automation

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One AI Assistant for all your workflows

Issue resolution

Prebuilt automation for common issues like password, software, and PTO requests.

More than L1

Our LLMs combine multiple automations to solve complex, multi-step requests.

Unlock automation

Ingest catalog items and workflows to make them fillable through natural language.

Prebuilt automation

Employee support automation

Reset passwords, provision software, request PTO, update profiles, submit timesheets, and more with out-of-the-box integrations to 100+ business systems.

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Workflow integrations

Bring your automation investments to life

Conversationalize the automations you've already built in iPaaS and enterprise workflow tools to make them accessible to the workforce.

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LLM-powered automation across all your business systems

Prebuilt automation

Out-of-the-box automation for common use cases across ITSM, HRIS, IdAM, email, and other systems.

Catalog sync

Auto-sync catalog items from ticketing systems and make them fillable in the Moveworks AI Assistant.

Webhooks

Perform CRUD actions on business systems through webhooks.

Complex actions

Our AI Assistant's reasoning and action engine will automatically combine automations to fully resolve complex requests.

Ticketing

Auto-log actions in ticketing systems for a full audit trail of completed tasks.

Permissions

Permission management integrates with your IdAM to ensure employees only request actions they are authorized to.

Approvals

Configure custom approval flows using Moveworks Agent Studio.

Status updates

Update employees on tasks that require manual steps, approvals, or take time to complete.

Analytics

LLM-powered conversation analytics measure impact and identify automation opportunities.

Eliminate repetitive work across every department

Reduce L1 support

Automate password resets, distribution list management, software access, and more.

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Minimize mundane HR tasks

Instantly request PTO, update emergency contacts, change your home address, update pay info, and more.

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Avoid asking Finance

Add funds to POs, submit expense reports, change your 401K election, and more.

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Make selling simple

Update account status, approve discounts, change opportunity owners, and more.

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Create clever marketing

Edit campaign details, change product launch tasks, setup a new design file, and more.

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Innovate faster

Get access to cloud containers, update info for task management, submit engineering specs, and more.

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Nutanix reduced agent wait times in <7 weeks

Nutanix reduced mean time to resolution in less than two months with an AI implementation strategy focused on rapid time to value.

Read the case study
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Challenge

Modernizing legacy IT support processes that caused costly delays

Results

After implementing AI, mean time to resolution (MTTR) was reduced from days to seconds

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The generative AI Assistant for work

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Supercharge all your business apps

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Integrations for actions feature

Related features

Search

Find files, KBAs, structured data, and more across all your business apps and the public web.

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Knowledge Studio

Create content — such as messages or knowledge articles — grounded in information from across your business applications.

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Service management

File and route tickets to the right agent or assignment group automatically to maximize accuracy.

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Begin your journey with Provision Management

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Guide

Learn how AI Assistant can help level up your workplace.

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Analyst Report

See how Moveworks drives 256%+ ROI on average

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Guide

See how you can connect Moveworks to any system for structured data search.

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Datasheet

Learn how Moveworks stands out in the GenAI landscape.

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